Our services
Support for every step of treatment travel
From the first plan in your home state to hospital corridors in South India and follow-up afterwards, our support packages are built around what families actually need.
What we help you with
Each service is non-clinical; we coordinate, guide, and support so your family can focus on care and recovery.
Pre-travel information & care planning
We help families understand treatment pathways, required documents, likely timelines, and the practical steps involved before leaving home.
Appointment coordination & hospital liaison
We assist with scheduling, confirmations, and coordination with hospital departments and referring patients on your behalf.
Travel & accommodation support
We guide families with travel planning, stay options near hospitals, and practical movement between airport, hotel, and hospital.
Hospital navigation & escort support
We help patients and caregivers manage hospital visits, directions, departments, counters, and the processes that flow in unfamiliar settings.
Language & communication assistance
We support clearer communication between patients, families, and hospital systems wherever language or process creates stress.
Documentation & insurance help
We assist in organising records, reports, paperwork, and basic process support needed in medical coordination.
Family & caregiver support
We help families stay informed, supported, and coordinated throughout the treatment journey, not just the patient.
Post-treatment follow-up support
We continue supporting the patient and family with post-treatment follow-up: better clarity, continuity, and planning.
Choose the level of support you need
Flexible packages that scale with the complexity of your journey. Pricing is shared on your free consultation call.
Essentials
For families who mainly need clarity and planning before they travel.
- Pre-travel information & care planning
- Hospital shortlisting guidance
- Document checklist & preparation
- Appointment coordination support
- WhatsApp support line
Complete Journey
End-to-end coordination across the whole treatment journey.
- Everything in Essentials
- Travel & accommodation coordination
- Hospital navigation & escort support
- Language & communication assistance
- Family & caregiver updates
- Post-treatment follow-up
Extended Care
For complex journeys needing hands-on, priority support.
- Everything in Complete Journey
- Extended on-ground assistance
- Insurance & documentation help
- Admission & discharge assistance
- Dedicated coordinator
- Priority response
All packages are non-clinical. We coordinate and support; your hospital provides all medical care.
Clear coordination, no guesswork
A look at where our support fits across the different stages of your treatment journey.
Before you travel
Hospital shortlisting guidance, appointment coordination, document preparation, travel and stay planning, and a clear timeline you can share with your whole family.
During treatment
On-ground navigation, hospital liaison, language and communication assistance, movement between accommodation and hospital, and day-to-day coordination.
After treatment
Discharge assistance, follow-up planning, documentation support, and continued clarity as your family transitions back home.
Frequently asked questions
Quick answers to the questions families ask us most.
Pre-travel planning and information, hospital appointment coordination and liaison, travel and accommodation guidance, on-ground navigation, language and communication support, and post-treatment follow-up. All of it is non-clinical.
Yes. We assist with scheduling, confirmations, and hospital liaison, and help you navigate admission, departments, and discharge. Clinical decisions remain with your doctors.
Pricing depends on the level of support you need and is shared during a free consultation. Packages scale with the complexity of your journey.
The main cost is the hospital’s treatment charges, which the hospital quotes, plus travel, accommodation near the hospital, food, local transport, and documents. NEIMHAANS helps you plan and coordinate the non-clinical costs and request clear, itemised estimates from the hospital so there are no surprises.
We help you gather and organise the records and documents commonly needed, and coordinate with the hospital’s billing and insurance desk. The hospital and your insurer handle the actual claim and approval.
We guide and coordinate travel planning and stay options near the hospital, and help with movement between the airport, your accommodation, and the hospital.