Northeast India Medical and Healthcare Assistance and Navigation Services

NEIMHAANS

Is Treatment Free at AIIMS and Government Hospitals?

Quick answer: Treatment at AIIMS and other government hospitals is heavily subsidised, and many services cost little or nothing, but it is not always completely free. Some tests, procedures, implants, medicines and private ward rooms may be charged. Families also need to budget for travel, stay and food, and for the waiting time at very busy hospitals.

All India Institute of Medical Science New Delhi during COVID-19 pandemic in Delhi, the government hospital in New Delhi
Photo: Sumita Roy Dutta / CC BY-SA 4.0 via Wikimedia Commons

What is free or low-cost

Government hospitals charge nominal fees or nothing for many services, including consultations, general ward stays and routine tests. As an example of how charges change, in May 2022 AIIMS New Delhi removed user charges for all investigations costing up to 300 rupees, according to an official order reported by The Tribune. Charges differ between hospitals and change over time, so always check the current position with the hospital.

What you may still pay for

  • Higher-cost tests, scans and procedures
  • Implants and some devices, such as stents or joint implants
  • Medicines not available in the hospital’s free supply
  • Private or semi-private ward rooms, if you choose one
  • Travel, accommodation and food for the patient’s family
A Train of Delhi Metro's Pink Line at Anand Vihar ISBT Metro Station, Delhi Metro, which has a station at AIIMS
Photo: Kool Nerd 123 / CC BY 4.0 via Wikimedia Commons

Help with costs at government hospitals

  • Ayushman Bharat PM-JAY: many government hospitals are empanelled. See how to check whether your treatment is covered.
  • State health schemes: check whether your own state scheme applies at the hospital.
  • Financial assistance: ask the hospital’s social work or welfare department about government and charitable assistance for patients who cannot afford treatment.

Plan for time, not just money

Large government hospitals see enormous numbers of patients. Book only through official channels, carry all reports and ID, plan for waiting days, and find accommodation near the hospital. Our Delhi NCR guide explains AIIMS booking in more detail.

AIIMS is more than one hospital

Besides AIIMS New Delhi, there are AIIMS institutes in many states, including AIIMS Guwahati in Assam. For some families, a newer AIIMS closer to home may be a practical first option, depending on the specialty needed. Ask your doctor which centre is appropriate for your condition.

Tips for a first visit to a large government hospital

  1. Carry original photo ID and all previous reports, organised by date.
  2. Bring a referral letter from your doctor if you have one.
  3. Register through official channels only, and keep your registration or hospital number safe.
  4. Expect long queues; bring water, food and a charged phone.
  5. Ask the help desk or patient welfare office if you are unsure where to go next.

Choosing a private ward in a government hospital

Some government hospitals, including AIIMS, have private or semi-private wards at set daily rates for patients who prefer them. They offer more privacy, but the room choice does not change who treats you. Ask about availability and charges at admission.

Waiting times and how to plan for them

The biggest cost at a busy government hospital is often time rather than money. Appointments, tests and admission can involve waiting days or weeks, depending on the department. Plan accommodation you can extend, keep money aside for extra days, and ask the treating team which steps can be done at a hospital closer to home. If waiting is not possible because of the patient’s condition, discuss options with the doctors, and read free and low-cost options in private hospitals for alternatives such as Ayushman Bharat PM-JAY at empanelled private hospitals.

Families travelling from far away benefit most from careful preparation: every report in order, the referral letter ready, and a clear list of questions for the first consultation.

How NEIMHAANS helps

NEIMHAANS is a non-clinical healthcare concierge that has helped families travelling for treatment since 2007. We help families prepare reports, understand official booking steps, plan for waiting days and find nearby accommodation, and check scheme eligibility before travel. We do not set hospital prices, and we never sell appointments at government hospitals. See our services.

Frequently asked questions

Is AIIMS treatment completely free?

Not always. AIIMS and other government hospitals are heavily subsidised, and many services cost little or nothing. In 2022, AIIMS New Delhi removed user charges for investigations costing up to 300 rupees, according to an official order reported at the time. Some tests, procedures, implants and private ward rooms still have charges.

How do I book an appointment at AIIMS?

AIIMS and many government hospitals use official booking channels such as the government’s Online Registration System and hospital counters. Nobody outside the hospital can legitimately sell you an appointment.

Does Ayushman Bharat work in government hospitals?

Many government hospitals are empanelled under PM-JAY. Ask the hospital’s PM-JAY desk.

What else should I budget for?

Travel, accommodation and food for the family, any medicines or implants not supplied free, and possibly private ward charges if you choose one.

This article is part of our complete guide to hospital costs in India.

This article is general information, not medical, legal, insurance or financial advice. Rules, schemes and hospital policies change, so always confirm details with your hospital, insurer or the relevant authority.

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